Sometimes one of our programs may encounter an unhandled exception. What this means is that an error has occurred that the software is unable to handle with built-in error handling.
You may see an error message similar to the image below.
What to do:
1. Click on the Details button to expand it to show details.
2. Copy the full error details.
3. Open a Support Ticket and paste those details along with any other relevant information so our support team can track down the cause of the Unhandled Exception.