Sometimes to provide technical support, Lighting Analysts will need the internal calculation files that ElumTools produces.  To send these files, please follow this procedure.

  1. Run a calculation or run Layout Assistant on the space in question.
  2. Navigate to the location of the ElumTools "Temporary Files" (see below). image
  3. Open the "Calculations" folder.
  4. Open the subfolder with the same name as the Revit model.
  5. Locate the subfolder with the name of the space calculated in step 1.
  6. Zip the subfolder and send.  If the zipped folder is too large for email, feel free to use Dropbox (or similar), or fill out a Support Ticket.